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Privacy Policy

Privacy Policy for the EVENTSMTL Website (“we”) care about respecting your privacy and protecting your personal information. EVENTSMTL is committed to protecting your personal information collected during your use of the website https://eventsmtl.com/en/ (the “website”) and only using it for the purposes for which it was collected.

Scope and Application Information We Collect and Why We Collect It Cookies: How They Are Used How Information is Stored and Shared Hyperlinks and Third Parties Security Your Rights Roles and Responsibilities Contact Us

This Privacy Policy (the “Privacy Policy”) governs the collection, use, storage, sharing, and destruction of information obtained by EVENTSMTL regarding users when they access or use the website.

BY ACCESSING THE WEBSITE, YOU CONSENT TO THE COLLECTION, USE, SHARING, STORAGE, AND DESTRUCTION OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE WEBSITE.

1. Scope and Application

The term “personal information” refers to information that, when taken alone or in combination with other information, can identify an individual, such as their name, date of birth, email address, and any other information that must be treated as “personal information” in accordance with applicable laws. EVENTSMTL reserves the right to change this privacy policy at any time without notice. The up-to-date version of the privacy policy is available on the website, and its effective date is indicated. If any changes that significantly impact privacy risks are made to the policy, we will notify you by posting a notice on the website’s homepage. By continuing to use the website after the changes come into effect, you are deemed to have accepted these changes. We recommend regularly reviewing our privacy policy. Access to and use of the website are governed by the Terms and Conditions of Use and Sale, which can be found at https://eventsmtl.com/en/terms-of-use/. These have been incorporated into this privacy policy by reference.

2. Information We Collect and Why We Collect It

The personal information that is collected and used is done so for the following purposes:

  • Website Usage Data:
    • Information about the features used: EVENTSMTL may collect certain data regarding your use of the website, such as the features you use or the sections you visit.
    • Profile information, such as your digital identifiers, passwords, and service preferences, including communication language preferences.
    • Browser information, such as the type of browser you use (for example, Microsoft Edge, Chrome, Opera, Internet Explorer, Safari, or Firefox) or the address of the site you came from if you clicked on a EVENTSMTL advertisement.
    • Device information, such as device ID, model, operating system, or device notification status, privacy settings, and other device configurations or settings, as well as location information or your IP address, which is a number automatically assigned to your computer or device when you browse the Internet and from which the general geographical location of the device can be derived.
    • Location information, such as general location data from your IP address and geolocation data from your browser or mobile device, if you have allowed it to share this data.
    • Other information from web technology tools, such as cookies and web beacons. This may include information such as a unique identifier and your response rate.
    • Transaction information, which refers to how you use various products or services.
  • Contact details: including your full name, postal address, email address, and phone number.
    • Identity Information, including but not limited to, group age, gender, salary range/estimated household income, citizenship, CV.
  • Payment and financing data: including credit card information, or if you apply for financing online on the EVENTSMTL website, certain information about you such as your first and last name, social security number/driver’s license/health insurance number, bank account number, city, email address, phone number, full postal address, information related to your residence, employment, and income as well as confirmation of whether you have ever declared bankruptcy. Other information we collect: this may include information you have provided to us through various means, including but not limited to language preferences, demographic data, interests, and opinions shared through our recorded surveys.
  • Enabling you to access and use the website properly. Allowing us to address issues reported by users, including troubleshooting, support, optimization, security breach reviews, or restoring lost data.
  • Allowing us to evaluate, optimize, and improve the content and features of the website, including with the help of performance tools provided by third parties, such as Google Analytics, which uses cookies to collect aggregated statistical data to analyze how visitors use a website. These cookies are used to store non-personally identifiable data. If you do not wish to send information to Google Analytics, you may choose to disable the use of your data by using the Google Analytics Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout.

For more information regarding Google Analytics and how this third party processes and manages your personal information, you can consult the privacy policy available at http://www.google.com/intl/fr-CA/policies/privacy/.
Allowing us to offer you advertising content, including retargeting, and to improve the content of our advertisements and our website so that they are better suited to or of interest to the public.

Personalizing your experience with us by analyzing data, including reviewing and studying your applications, transactions, and other information to:

  • Get to know you, understand your needs and activities, and determine the products, services, promotions, offers, and advice that may interest you. Target or personalize products, services, promotions, offers, advice, tips, and articles based on the information we have collected, including data from your digital activities on EVENTSMTL’s digital channels.
    • If you interact with one of EVENTSMTL’s marketing ads, we may track the ad you selected, your site activity related to each marketing ad, and response rates, which help us plan future online marketing campaigns. If you access a third-party site that displays a EVENTSMTL ad, we may use cookies or similar technology to determine which site you accessed, but we do not track or profile a user’s behavior on that site.
    • To promote and market products and services offered by EVENTSMTL, our partners, or carefully selected third parties. This includes marketing EVENTSMTL products, services, or community initiatives on another company’s website, such as retargeting marketing using web technologies. EVENTSMTL’s partners and service providers may also use web technologies to collect and use information from EVENTSMTL’s sites and other third-party sites to help us carry out these marketing activities. In some cases, the content of this marketing may be based on information we know about you, such as your browsing behavior on EVENTSMTL’s sites and third-party sites where EVENTSMTL ads are shown, your EVENTSMTL products and services, and the information you have provided to us.
    • To prevent fraud during the online payment process.
  • To measure, on a global scale, the number of people interacting with a digital advertisement.
  • To allow us to generally understand how you use EVENTSMTL’s digital channels.
  • To track your purchase and payment history, including financial institutions used, in order to offer you added value by personalizing your experience with us through data analysis, including reviewing and studying your applications, transactions, and other information.
  • To allow us to communicate with you and respond to your inquiries and requests for quotes.
  • To enable us to fulfill your orders and provide after-sales support.
    To allow us to register you for one of our initiatives and follow up on contest purposes.
  • To allow you to apply for job opportunities.
  • For internal and external audit purposes, we may also verify your references.
  • To allow you to provide feedback, suggestions, or questions.
  • To send you communications via mail, email, text message, phone, automatic dialing and announcement devices at the numbers you provided, fax, other telecommunications channels, social media, or other means. These include marketing or service communications regarding benefits, features, or other information about products, services, or initiatives, within the limits permitted by applicable laws. You can always opt out of receiving marketing communications from us. See also section 7 “Your Rights.”
  • To allow us to communicate with you regarding a request you made or your experience with our services, products, or website.
  • To allow you to inform us of any issues regarding the website or services or products provided by EVENTSMTL.
  • To enable us to measure your satisfaction through satisfaction surveys.
  • To comply with applicable laws and regulations, including requests from government authorities and self-regulatory organizations.
  • To allow us to process your payment.
  • To allow us to process your financing application.
  • To determine your eligibility for products or services.
  • To help us understand our relationship with you, including how you prefer to conduct transactions and the types of products, services, or offers that may appeal to or interest you.
  • We only use personal information for the purposes for which it was collected.

3. Cookies: How They Are Used

When you visit the website, we may place a data file on your device, such as a cookie, pixel tags (very small graphic elements), or a similar file. These files allow us to retain certain information about your use of the website, including the date of your most recent visit, the pages viewed, and the files downloaded. This helps us tailor the website to better suit the interests and preferences of our users. These files may also be used by EVENTSMTL for targeted marketing purposes to display content or advertisements that we believe may be of interest to you based on your browsing behavior on the website. Insofar as these cookies are not strictly necessary for the operation of our website, we ask for your consent to their use during your first visit to our website. You have the option to disable these cookies for the future by managing your browser settings.

Please refer to our cookie policy at https://eventsmtl.com/en/cookie-policy/ for more specific information about the cookies we use, why we use them, and how to remove them from your device.

4. How Information is Stored and Shared

EVENTSMTL retains personal information for a reasonable period either to properly grant you access to the website, fully respond to your requests and/or process your orders, achieve the purposes stated, or in accordance with legal provisions, whichever period is longer. After this period, we ensure the information is anonymized or destroyed in a way that protects it from unauthorized access or disclosure.

Only relevant staff members have access to the data when it is necessary for the performance of their duties related to the services, and in line with the purposes outlined in this privacy policy, subject to the following paragraph. We never disclose your personal information to anyone outside of EVENTSMTL without your consent, except for the following third parties, and only if they have implemented appropriate security safeguards to ensure at least the same level of security as ours:

  • our service providers whose services have been retained to perform certain functions on our behalf (e.g., data processing and storage, communication delivery, payment processing, shipping, etc.). In such cases, we take the necessary steps to ensure that these third parties have access only to the information needed to carry out the agreed services, that they process your information solely for the purposes we have determined, and that they have in place privacy protection measures in compliance with applicable laws, ensuring the same conditions and level of protection as stipulated in this privacy policy;
  • any entity in the event of a merger, corporate reorganization, or change of control of EVENTSMTL, in whole or in part, only if the parties have signed an agreement stipulating that the collection, use, and disclosure of the information is limited to the purposes of the business transaction;
  • any public authority if required by law, to defend our rights, or otherwise in accordance with the law. If EVENTSMTL is required to disclose information or provide a copy of such information to a government agency under law or a court order, EVENTSMTL will attempt to notify you beforehand, to the extent permitted by law;
  • companies that provide services for anti-money laundering and anti-terrorist financing checks, credit risk reduction, and other fraud and crime prevention services, as well as companies providing similar services, including financial institutions, credit rating agencies, and regulatory bodies with which this personal information is shared.

5. Hyperlinks and Third Parties

The website may contain sharing or posting options, or links to third-party websites or platforms. By using or activating these links or features, you leave the website, and your browsing becomes subject to the terms of use and privacy policies of these third parties. We have no control over these third-party platforms, and the fact that they are listed on the website in no way implies our responsibility for them.

6. Security

All data is stored on highly secure servers, protected against misuse and access by unauthorized individuals. We strive to maintain the necessary physical, administrative, and technical security measures at our offices and data storage centers. Information is made available only to individuals (employees or agents) who need access to it to fulfill their responsibilities. EVENTSMTL takes reasonable steps to protect your personal information transmitted during your use of the website, including when you make a financing request online or in the context of an online purchase. More specifically, EVENTSMTL uses technical and organizational measures to protect your personal information from loss or theft, as well as from unauthorized access and disclosure, both internally and externally. However, no security mechanism is perfect, and you should be aware that there is always some risk of a security breach. EVENTSMTL disclaims any responsibility in the event that such information about you is disclosed, except in cases of negligence on the part of EVENTSMTL. It should be noted that, in order to reduce the risk of a security breach, no credit card information is stored on the servers used by the website. All data collected during your use of the website is generally stored on servers located in Quebec. However, data may be processed by third-party service providers of EVENTSMTL located outside Quebec to enable them to fulfill tasks on behalf of EVENTSMTL. In such cases, EVENTSMTL takes reasonable steps to ensure that these third parties are bound by appropriate, including contractual, protection measures.

7. Your Rights

You have the right to know the purpose of the collection and processing of your personal information by EVENTSMTL, as well as the right to access, update, and correct this information. You may withdraw your consent to the use and retention of your personal information by EVENTSMTL at any time. However, in such cases, you may no longer be able to use certain features of the website. You also have, depending on the situation, the right to request: i) that EVENTSMTL stop publishing, de-index, or re-index your personal information, or ii) as of September 22, 2024, that your computerized personal information collected from you be provided to you in a commonly used technological format and to any person or entity authorized by law to collect such information. This right does not extend to information created or inferred from your personal data, and we are not required to provide this information if it poses significant practical difficulties.

If you believe your personal information rights have been violated, you have the right to file a complaint with the Commission d’accès à l’information du Québec or seek redress in court. EVENTSMTL will generally respond to all access requests within 30 days of receiving all necessary information. In cases where we are unable to provide access or require more time to respond, we will notify you in writing.

Based on exemptions provided by applicable laws, EVENTSMTL may not be able to disclose certain types of information. Wherever possible, we will redact the non-disclosed information and grant access to the remaining data. If we are unable to provide access to or share personal information, we will provide an explanation, subject to restrictions.

In certain circumstances, such as when the request is excessive or unfounded, we may charge administrative fees for access to your personal information. We may also charge for additional copies. You will be informed of any potential fees before proceeding with the request.

8. Roles and Responsibilities

EVENTSMTL is responsible for communicating this policy and ensuring that its employees fully comply with all relevant aspects of the notice and accompanying guidelines. The functional or infrastructure units that handle personal information are responsible for ensuring that these activities are in compliance with this policy. Our Privacy Officer (i) develops EVENTSMTL’s privacy protection strategy, (ii) drafts and maintains the notice, accompanying guidelines, and any other policies or procedures related to information, and (iii) serves as the official liaison with federal and provincial commissioners.

9. Contact Us

If you have any questions regarding this privacy policy, access to your personal information, the collection, use, and disclosure of personal information by EVENTSMTL, or how you can exercise your rights as outlined above, file a complaint, or update your personal information, please contact our Privacy Officer as follows:

By email: info@eventsmtl.com
By mail: 60 Saint-Jacques street, Montreal, QC H2Y 1L2

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